We ship to any address in the world.
Items ordered through us are shipped by EMS or TNT or DHL or FEDEX or UPS.
We will inform you with tracking No. by e-mail as soon as your order is shipped out when we get it from the express company.
A street address is required for delivery.
Merchandise will be delivered standard Air-express door to door, which takes approximately 3-5 working days.
Delivery time do not include processing time.
Our products are shipped out every day, from Monday to Saturday, except holidays. Most orders placed on weekdays will be shipped in the same day, while orders placed on weekends will be shipped the following Monday. You will receive an e-mail confirmation with your tracking number. Twenty-four hours after you receive your tracking number, you will be able to track your order online at
Delivery time vary depending on the country of destination.
1. JTFIL Eyelashes does not add any taxes, VAT, or other hidden charges. Buyers pay what they see on the order screen, i.e. goods subtotal + shipping cost.
2. In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
3. The rules are different in every country. Unfortunately, we do not all the rules, regulations, customs, traditions, practices, loopholes, schemes, paperwork, codes, laws or rulings of every single country.
4.Normally, Rockliffeo.com shipping service partners including FedEx, UPS, TNT and DHL will pay the corresponding tax for the buyer in advance and post you a tax bill later than the date of the product receipt. Please follow the shipping company's instructions to pay back the tax.
JTFIL Eyelashes has built up solid partnership with all big four shipping companies: DHL, UPS, FEDEX and TNT to provide professional worldwide door-to-door delivery.
Items will be shipped out in the following business days after you have checked out. Specific time needs to consult us. In general, it may take about 3-5 business days for delivery, depending on the different delivery means you select. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.
We allow you to track your order at the click of a mouse. When your shipment is confirmed, you will receive a tracking number in your confirmation e-mail.
What will I be charged for shipping?
Shipping and handling charges vary greatly depending upon the value of the materials and craftsmanship of the piece and its final shipment destination. The shipping and handling rates are clearly posted in each item's description and are non-negotiable. Please consider this when placing your order.
How long will it take for my item to reach me?
Please note that business days, excluding Saturday, Sunday and Public Holidays, are calculated in terms of delivery period. In general, it takes about 3-5 business days for delivery.
How can I track my shipment?
We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier' website.
What should I do if my shipment never arrives?
Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the "Contact Us" button on the website. We will get back to you quickly.
How do I ship items to a different address?
During our checkout process, please specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to address.